Here at Blue Rooster Telecom, we offer our customers several unique features. As a company serving businesses in San Luis Obispo, we are able to customize our services to the telecommunications needs of our customers. We want our customers to understand what unique features we offer. Below are just a few of our features, and you can also check them out on our website.
1. Hunt Group Presentation
Traditional telephone systems with more than one telephone line will send a different Caller ID on outbound calls depending on which outbound telephone line the caller selects. This situation can make it difficult for the called party to recognize calls from a particular company since they may receive calls from many different telephone numbers. At Blue Rooster Telecom we send the main telephone number as the outbound Caller ID for all calls no matter which line is selected. Sending the common Caller ID allows the called party to easily recognize calls from familiar companies. This feature allows Blue Rooster Telecom customers to have more consistent presentation on outbound telephone calls.
2. Fax Line- Outbound Calls
Many small businesses have a fax line that is used less and less but they are not ready to give up the fax line all together. At Blue Rooster Telecom we can set up the fax line to also be used for outbound calls and in doing so we can send the Caller ID of the main telephone number. This feature prevents callers who “reply” back to the called number from being sent to the fax machine. This change does not interrupt the normal calling for inbound or outbound faxes and allows the customer to make better use of their telephone lines.
An additional feature “Fax to E-Mail” allows inbound faxes to be routed to an e-mail address (or list of e-mail addresses IE: fax@mycompany.com) as a PDF file.
3.Custom Name Presentation on Outbound Calls
Telephone subscribers with Caller ID see a name presented on most inbound calls. This name can be 15 characters including spaces and is entered into the telephone network by your telephone company, usually with no input from the customer. At Blue Rooster Telecom we ask the customer what outbound Caller ID name they want their customers to see. We can enter any letters that will fit within the allotted space. Think of the creative possibilities for presenting your company to customers. An organic restaurant could present “Healthy Food” or a toy store could present “Fun For Kids”.
4. Electronic Billing Statement
Instead of mailing your billing statement, Blue Rooster sends it to you in an email. Not only does electronic billing ensure immediacy, but it is also a practical way to reduce the amount of paper we use. We encourage customers to save the bill electronically and print as little as possible.
